Here at Ski Verbier Exclusive, we are a small yet specialist team and are proud self-proclaimed Verbier experts. Between us, we have done more than 50 ski seasons as seasonnaires in one form or another and that’s not even including our seasonal staff! When you think about it, that is a staggering amount of experience. Whilst the majority of these have been in Verbier itself, there are a few of us who have also ‘seasoned’ elsewhere – Trois Vallees, Val d’Isere, St Anton, Porte du Soleil, and even the lesser known Are (Sweden), to name a few. With this in mind, it’s fair to say we really do know our stuff. Our ‘seasoning’ really does add to your experience as our guests, a little extra flavour you probably wouldn’t notice unless it weren’t there. Here is a little insight into some of our experiences to assure you that we are experts in our field.
Our Founding Director Tom Avery started his ski career as a driver for Ski Verbier… a role so completely integral to our service now, and perhaps this is why? His drive for success (pardon the pun) has undoubtedly got us to where we are today. Elsewhere in the team, James (aka Dougie), now Head of UK Guest Relations, also started his Ski Verbier Exclusive career as a Driver, soon progressing to Head Driver the following year, Assistant Manager in our flagship Chalet Chouqui the next and again to General Manager the year after. His knowledge and resort operations experience are relied upon heavily in our UK office today.
Our General Manager, Ruaridh, has reached double digits and is still counting… This impressive number, of which more than half have been in Verbier, means you are in the very safest of hands. Ru oversees every guest's holiday and experience to ensure it’s of the highest quality. He also knows everyone in the resort who is worth knowing, so he can pull strings and call in favours whenever required.
Izzy, who will now expertly plan your holiday to perfection in advance of your arrival as a pre-arrival concierge manager, was once a chalet host and Chalet Manager for us just a handful of years ago. She knows our properties inside and out, and her hands-on experience of what goes on behind the scenes means she will think of everything for you to make the planning as easy as possible.
Our Operations Manager Laura is known internally as ‘the Oracle’. There isn’t a corner of a chalet she doesn’t know. Ask a question as obscure as you can, and be guaranteed she will know the answer. She knows everything from how many hooks on a door to the brand of the fridge. This kind of knowledge is absolutely priceless, and we don’t know what we’d do without her.
Resort Manager Rachel, our resort team’s guardian angel, has done her fair share of hard work, and it continues season to season. Having previously been a host and Chalet Manager, she has risen through the ranks the hard way, giving her the best experience to ensure our seasonal staff are trained and managed perfectly. They are what make your holiday so special!
We know our guests expect the best, and we need the right team to ensure that every holiday we deliver is perfect. We are proud to say that our people are why we achieve this week in and week out. Every team member, from your Chef to your Driver, has been specifically selected for their experience – not just their ski experience but their life experience, too, to enrich your ski holiday. We aim to ensure your stay with us is exceptional, and we look forward to sharing our passion with you.
