Exclusively Verbier

Team Concierge’s top tips for pre-arrival preparation

off piste skiing in Patagonia clothing

Date posted: 13 October 2023, 9:30am

Article length: 3 minutes

When you stay with Ski Verbier Exclusive, we want your holiday to be as hassle-free as possible. Once you have booked your chalet, you will be introduced to your dedicated luxury ski concierge, who will take care of all your arrangements to ensure your stay is seamless, booking everything from your lift passes to your restaurant reservations. Having operated in Verbier for over 30 years, whether you’re looking for activities for the children to do, extreme sports to try or if you have non-skiers in the group, we are full of ideas, and our team knows all the best suppliers.

If there’s a special occasion to celebrate during your stay, be it a big birthday, a proposal or an anniversary, you can be sure that we will take care of every detail. We aim to make once-in-a-lifetime memories by arranging amazing heli-ski tours, parapenting flights, or family walks with the famous St Bernard dog, Nimba. Before you arrive, you can have a phone call with your chef to ensure they fully grasp your tastes and to plan your menus in more detail. From a beautifully decorated birthday cake to a themed dinner, our chefs will help make your stay one to remember. To make your holiday memorable, why not swap a lunch reservation for a snow table picnic? We work with suppliers who make magic happen. Imagine a hand-carved snow table with cosy blankets and luxurious fur rugs while your drinks are made at an ice bar with exquisite panoramic views. Our luxury ski concierge team understands you want to maximise your precious time in the mountains, so nothing is too much trouble.

Our in-house luxury ski concierge team have put together their top 5 things you should book for your holiday to Verbier:

Airport Transfers: We have worked with our trusted partners at AlpineXpress for many years because we know they provide the best vehicles and service. Their drivers are experienced and well-trained and know where all our chalets are, some of which are tricky to access if you’re not used to them. They automatically update our management team with chalet arrival times. If you arrive at the resort before your 4 pm check-in time, they will be happy to drop you at a restaurant and take your luggage to be stored securely with the team at the chalet, making the start of your holiday as relaxing and seamless as possible.

Ski lessons or a guide: Whether you’re a first-time skier or have been for years, there is always something to improve. We work with Performance and recommend booking one of their incredible private instructors for even your first morning whilst you get your ski legs back or perhaps your second day to show you the best slopes across the 4 Vallees and guide you down the challenging terrain. Maybe you have mastered on-piste skiing and would like to experience the infamous backcountry across Verbier. Performance has a sister company, Powder Extreme, which is qualified to take you off-piste and into the champagne powder fields.
For group lessons, we work with Altitude Ski School, which caters to all abilities and ages. Their Polar Bear group is great for children aged 3-5 and will teach them all the basics. They can also accommodate teenagers who are mastering their parallel turns or need some extra confidence on the red runs.
Why not try snowboarding? Our partners at Vivid offer private lessons customised to the individual to help you get the most out of your lesson and group lessons to meet like-minded riders and work on your technique. Their freeride instructors will show you the mountain’s best spots of world-class off-piste and help you ride on any terrain. If you want to tour and explore a little further in the backcountry, perhaps you would like to discover split boarding. 

Ski Equipment Rental: Whether a beginner or an expert, having the highest-quality equipment and the perfect fit is essential for optimising performance and guaranteeing comfort. We work closely with Mountain Air, which offers Verbier’s largest fleet of rental skis and snowboards. Their fitters’ experience and expertise are first-class, and because we have worked with them for many years, they always go the extra mile for our guests.
Many of our guests want to hit the slopes straight away, so for a small charge, you can pre-order your equipment online ahead of arrival, and the Mountain Air team will deliver your equipment and fit it in the comfort and privacy of your chalet. The Mountain Air store is well worth a visit to see the large range of rental equipment available and their shop. You can expect the latest range of ski and snowboard equipment, ski clothing from the world’s top ski brands, helmets, and a range of safety equipment. They also offer a world-renowned boot fitting service where they discuss your skiing ability and the ergonomics of your feet with you to help you choose the correct boot shell and liner system before moulding the boots to your feet.

Childcare: Whilst we value quality family time, we have to address that holidays are for relaxation and a time to de-stress, so we work closely with Petit Verbier to ensure you have the time to explore the mountain and Verbier town whilst knowing that your children are in the best hands. Petit Verbier offers a range of services, from private nannies to after-ski kids club and evening babysitting, and they know where all the fun events and activities are around the resort. With fully qualified nannies and years of experience, you can rest assured your child will be cared for safely and professionally while having fun.

Massages: Talking of relaxation, what better way than having a massage? Massage 1936 has amazing qualified masseuses who can offer a relaxing Swedish-style massage to aid rejuvenation or a deep sports massage to target your tired ski muscles. There’s no need to leave your cosy chalet; Massage 1936 will come to you and create a zen atmosphere and soothe those aches and pains.

New for the 23/24 winter season, we are working with a luggage delivery service designed to eliminate the stress from your ski holiday. First Luggage will deliver your luggage from your home to your chalet, allowing you to move swiftly through the airport. You can leave your luggage in the chalet at the end of your stay to be returned safely to your home. Or, if you are fortunate enough to continue your adventure elsewhere, we can ship it on to your next destination! You can arrange this for any of your holidays, ski or sun, here.
We also proudly work with Cirkel Supply, which offers a sustainable clothing rental service. When you only ski for one or two weeks a year, ski wear will often be left in your wardrobe for months, and it becomes a costly endeavour for ever-growing children. Cirkel Supply will deliver your ski clothes in time for your arrival, helping you cut down on luggage, provide top brands to offer high-quality gear and keep up with fashionable trends whilst reducing your impact on the environment. We started working with Cirkel Supply in winter 22/23 and had fantastic feedback from our guests!
We are excited to announce a new partner who will help make your airport journey hassle-free. Diamond Air takes care of airport formalities to give our guests a first-class experience. Keep an eye out for more information and how to book this service soon…

Mountain Picnic

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